Uploaded image for project: 'Support Team Tools'
  1. Support Team Tools
  2. STT-328

To many login attempts please answer special question

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Bug
    • Status: Open
    • Resolution: Unresolved
    • Support Toolkit
    • None

    Description

      Hi,

      i was logged in the board. Then i tried to login into the STK. After the first attempt it displayed the message similar to this one:
      "To many login attempts, enter your password again and answer a special question".

      So far so good. But the special question was not displayed at the STK login formular. Only the input-field for username and password has shown up.

      The only solution i found was:

      • go the board
      • logout
      • login + answering the special question
      • login to STK.

      I think the special question like Q&A Captcha should be displayed in STK, too.

      Regards

      Attachments

        Activity

          People

            Unassigned Unassigned
            Crizzo Crizzo
            Archiver:
            Noxwizard Patrick Webster

            Dates

              Created:
              Updated:
              Archived: