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  1. phpBB3
  2. PHPBB3-9778

Member Search from the Admin Control Panel is not Intuitive

    Details

    • Type: Improvement
    • Status: Unverified Fix
    • Priority: Trivial
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 3.0.10-RC1
    • Component/s: Search
    • Labels:
      None
    • Environment:
      phpBB but I don't know how to find details

      Description

      Posted an issue regarding Member Search from the Admin Control Panel not being intuitive and it's been booted from forum with the latest suggesting that I open a bug report. This is a link to my post which is hopefully self explanatory: http://www.phpbb.com/community/viewtopic.php?f=64&t=2100996

        Activity

        Hide
        A_Jelly_Doughnut A_Jelly_Doughnut added a comment -

        To place the issue in the tracker:

        The User Admin section under the General Tab of the Administration Control Panel is not very intuitive.

        It says Find a member: with a box to the right. If you type in anything other than a user name, like an e-mail addy, you get an error. Below the box is: [Find a member] which is actually the link to the "Find a member" form. I wasn't smart enough to figure out that it was separate from the box.

        Show
        A_Jelly_Doughnut A_Jelly_Doughnut added a comment - To place the issue in the tracker: The User Admin section under the General Tab of the Administration Control Panel is not very intuitive. It says Find a member: with a box to the right. If you type in anything other than a user name, like an e-mail addy, you get an error. Below the box is: [Find a member] which is actually the link to the "Find a member" form. I wasn't smart enough to figure out that it was separate from the box.
        Hide
        narqelion narqelion [X] (Inactive) added a comment - - edited

        I guess that's what the documentation is for right?
        http://www.phpbb.com/support/documentation/3.0/adminguide/acp_users.php#acp_users_manage

        To continue and manage a user, you must know the username(s) that you want to manage. In the textbox for the "Find a member:" field, type in the username of the user whose information and settings you wish to manage. On the other hand, if you want to find a member, click on [ Find a Member ] (which is below the textbox) and follow all the steps appropriate to find and select a user. If you want to manage the information and settings for the Anonymous user (any visitor who is not logged in is set as the Anonymous user), check the checkbox labeled "Select Anonymous User". Once you have selected a user, click Submit.

        About the only thing I think should be done to change that screen (outside of a major ACP UI redesign) is replace the language 'Find a member:' with 'Enter Username:' as the label for the username field. The ticket type should also be 'Improvement' and priority 'Trivial' as there is no loss of function and no actual problem here (@k5dla you were right not to consider this a bug ), the definitions for how to classify tracker tickets is here: http://tracker.phpbb.com/secure/ShowConstantsHelp.jspa and since you are new to phpBB have you checked out the online documentation here? http://www.phpbb.com/support/documentation/3.0/

        Show
        narqelion narqelion [X] (Inactive) added a comment - - edited I guess that's what the documentation is for right? http://www.phpbb.com/support/documentation/3.0/adminguide/acp_users.php#acp_users_manage To continue and manage a user, you must know the username(s) that you want to manage. In the textbox for the "Find a member:" field, type in the username of the user whose information and settings you wish to manage. On the other hand, if you want to find a member, click on [ Find a Member ] (which is below the textbox) and follow all the steps appropriate to find and select a user. If you want to manage the information and settings for the Anonymous user (any visitor who is not logged in is set as the Anonymous user), check the checkbox labeled "Select Anonymous User". Once you have selected a user, click Submit. About the only thing I think should be done to change that screen (outside of a major ACP UI redesign) is replace the language 'Find a member:' with 'Enter Username:' as the label for the username field. The ticket type should also be 'Improvement' and priority 'Trivial' as there is no loss of function and no actual problem here (@k5dla you were right not to consider this a bug ), the definitions for how to classify tracker tickets is here: http://tracker.phpbb.com/secure/ShowConstantsHelp.jspa and since you are new to phpBB have you checked out the online documentation here? http://www.phpbb.com/support/documentation/3.0/
        Hide
        k5dla k5dla added a comment -

        Here's some more trivia from a volunteer webmaster who inherited phpBB as one of his website components and is trying to make things as easy as possible for his 1450+ forum members:

        This is what I receive when I log into the Administrative Control Panel and get the Index Page:

        "Welcome to phpBB

        Thank you for choosing phpBB as your board solution. This screen will give you a quick overview of all the various statistics of your board. The links on the left hand side of this screen allow you to control every aspect of your board experience. Each page will have instructions on how to use the tools."

        When I then click on the Manage Users link on the left hand side and look for the instructions: None, nada, zilch,etc.

        After spending way more time than it deserved, I actually found a workaround using "Prune".

        When I reported this I'm told: "I guess that's what the instructions are for P:" Those instructions are buried 4 layers deep in a website that isn't referenced anywhere on phpBB3.

        Until I decided to look for a place to report this so some other poor slob didn't waste his time, I didn't know php.com existed and I've been using the Administration Panel for more than three years!

        The respose I received is exactly what would be expected from someone whose nose is buried so far into ones and zeroes that they can't be bothered to actually try to use their product!!!

        What right do I have to make the last statement? How about 35 years in engineering, marketing and sales with a pension from IBM?

        Show
        k5dla k5dla added a comment - Here's some more trivia from a volunteer webmaster who inherited phpBB as one of his website components and is trying to make things as easy as possible for his 1450+ forum members: This is what I receive when I log into the Administrative Control Panel and get the Index Page: "Welcome to phpBB Thank you for choosing phpBB as your board solution. This screen will give you a quick overview of all the various statistics of your board. The links on the left hand side of this screen allow you to control every aspect of your board experience. Each page will have instructions on how to use the tools." When I then click on the Manage Users link on the left hand side and look for the instructions: None, nada, zilch,etc. After spending way more time than it deserved, I actually found a workaround using "Prune". When I reported this I'm told: "I guess that's what the instructions are for P:" Those instructions are buried 4 layers deep in a website that isn't referenced anywhere on phpBB3. Until I decided to look for a place to report this so some other poor slob didn't waste his time, I didn't know php.com existed and I've been using the Administration Panel for more than three years! The respose I received is exactly what would be expected from someone whose nose is buried so far into ones and zeroes that they can't be bothered to actually try to use their product!!! What right do I have to make the last statement? How about 35 years in engineering, marketing and sales with a pension from IBM?
        Hide
        marc1706 marc1706 added a comment -

        This should make it clear to the user for what the input field is used.

        Show
        marc1706 marc1706 added a comment - This should make it clear to the user for what the input field is used.

          People

          • Assignee:
            marc1706 marc1706
            Reporter:
            k5dla k5dla
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            Dates

            • Created:
              Updated:
              Resolved:

              Development