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  1. phpBB3
  2. PHPBB3-17087

Register email is ok, but can not send emails from the "contact us" form.

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Details

    • Bug
    • Status: Open (View Workflow)
    • Major
    • Resolution: Unresolved
    • 3.3.9
    • None
    • Other
    • None
    • PHP 7.4; Mysql:10.3.37-MariaDB-log-cll-lve, Chrome 104.0.5112.102

    Description

      My site can send emails when registering, but can not receive emails from the "contact us" form.

      I spend a lot of time checking every setting in the ACP, but no luck.

      So I decided to check the source code. I found functions_messenger.php is where the email sends and function msg_email() is the place I should check.

      After var_dump some variables, I found I can't understand the "to" variable, it should be the email address that "contact us" email send to.

      This is what happens, on line 543, I var_dump($this->addresses['to']), I got:

       

      array(1) { [0]=> array(2)
      { ["email"]=> string(20) "contact_us@mysite.com" ["name"]=> string(13) "Administrator" }
      }
      

       

      So we got the correct email address contact_us@mysite.com.

      But on line 632, I var_dump($mail_to), I got:

      string(51) "=?US-ASCII?Q?Administrator?= "

      That's where I can't understand, how could it send an email to the address "=?US-ASCII?Q?Administrator?= ", my PhpBB version is 3.3.9.

      And this is another person who has errors too:

      Post by Mannix_ » Sun Jan 08, 2023 10:56 pm

      There is something wrong i just tested in on my board (3.3.9) and a test board (3.3.8) and the contact us e-mail was delivered on 3.3.8 but 3.3.9 wasn't

      EDIT. on 3.3.8 it works when you are logged (I unchecked the send a copy checkbox) in otherwise mail doesn't come.

      EDIT 2 Weirdly if I used different email it started working on 3.3.9 but only when logged in

      EDIT 3 Scratch the 2nd edit it only works when email in acp email settings matches the one on your admin/founder account.

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            Unassigned Unassigned
            maplexxx maplexxx
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            Dates

              Created:
              Updated: